RETURN & EXCHANGE POLICY

EXCHANGES

We accept exchanges for items that are unused, unworn, or damaged for up to 14 days from the date of receipt. The fastest way to make an exchange and to ensure that the item you would like to exchange for does not get sold out is to place a new order and return the original order for a refund.

Items exchanged more than twice for the same order are final sale.

Items purchased with a promo code and exchanged will honor that promo code.

 

Note the quantity and reason for return on your packing list.

For Exchanges, please note the style, size, and color of the item you are exchanging for.

Pack your return securely, in the original package/belt box, and include your completed packing list.

Please do not pack belts with buckle through the belt strap. Any returns with damages caused by poor packing will not be issued a refund.

We highly recommend saving your tracking number.

 

Özge Özdemir

Adress: 7. Cadde 35 numara Uskumruköy/Sarıyer İstanbul 34450

ISTANBUL / TURKEY

E-Posta: info@pantheracommune.com

 

Failure to return merchandise as listed above will result in the product being returned without refund and at the expense of the customer. You will be notified via email once your return has been approved and a refund has been processed. Please allow 15 days for your return to be processed.

Items purchased at a PANTHERA COMMUNE retailer partner must be returned to the retailer from which the product was purchased in accordance with their return policies.

 

RETURNS

We will gladly accept returns of unused, unworn, or defective merchandise with all tags attached up to 14 days from the date of receipt for a full refund of the product. Please note that some of the items that are marked are not eligible for returns due to their fragility. They are noted in the description of the product.

For orders within the TR, all return costs must be paid by the customer.

All Merchandise must be returned to:

 

Özge Özdemir

Adress: 7. Cadde 35 numara Uskumruköy/Sarıyer İstanbul 34450

ISTANBUL / TURKEY

E-Posta: info@pantheracommune.com

Some sale items are eligible for returns. Items that are final sale will be noted in the description of the product. If not noted in the description, the item is eligible for return.

 

Note the quantity and reason for return on your packing list.

For Exchanges, please note the style, size, and color of the item you are exchanging for.

Pack your return securely, in the original package/belt box, and include your completed packing list.

Please do not pack belts with buckle through the belt strap. Any returns with damages caused by poor packing will not be issued a refund.

We highly recommend saving your tracking number.

 

Özge Özdemir

Adress: 7. Cadde 35 numara Uskumruköy/Sarıyer İstanbul 34450

ISTANBUL / TURKEY

Failure to return merchandise as listed above will result in the product being returned without refund and at the expense of the customer. You will be notified via email once your return has been approved and a refund has been processed. Please allow 15 days for your return to be processed.

Items purchased at a PANTHERA COMMUNE retailer partner must be returned to the retailer from which the product was purchased in accordance with their return policies.

 

 

INTERNATIONAL ORDERS

Exchange and return requests for your online orders from abroad can only be accepted if the products have been delivered to us within the legal period of 14 days, with the international shipping costs and customs cost paid. Please note that failure to pay the customs cost will result in package to be held at the customs therefore the return process will not take place. Please place your orders accordingly.